About Us: The Advanced Network Technology Center is a resource for IT professionals interested in the technology and benefits of implementing an IP Communications solution. It features columns, news, white papers and articles all geared toward informing the IT professional. Learn more about the site.


 Evolution or Revolution: The Move To IP Telephony
Kathryn Korostoff This Week's Column: For many enterprises, the path to IP communications is often a result of implementing part-way solutions or trials, or even hybrid solutions. In this column by Kathryn Korostoff of Sage Research, Korostoff relates some of her observations on the experiences of clients who have implemented an "evolutionary" approach over a full implementation. Find out what other enterprises have learned on their way to IP communications implementation.

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 IP in the Contact Center: Creating a Better Customer Experience
 Roger W. Farnsworth This Week's Column: In this column Vickie McGovern of Cisco Systems discusses the many and very real benefits of the use of IP Communications in call center operations. Beyond improved business process, there are many other benefits. McGovern documents the positive effects of IP Communications in one company's implementation.

Register for the Evaluations page and get access to this column and more.

 
IP Communications Resources
The Advanced IP Playbook:
Convergence Readies For Breakout

This collection of recent features and articles from the pages of leading CMP magazines provides a snapshot of what's in the news and where advanced IP Communications is going. Read up on the latest or get great advice on preparing your network for advanced IP.


Case Study: NFL Films is Super Bowl Bound with Cisco IP Communications
Find out how unified messaging helped NFL Films increase productivity and enable critical info to be communicated with ease, centralizing various production and post-production operations for this well-known maker of sports media. Go to the Case Studies index and look for "NFL Films".

 
VoIP Fuels Security Appliance Growth: Report
Enterprise voice over IP (VoIP) adoption is fueling a growing and robust security appliance market.
A Lot's Cookin' In The VoIP Pot
Recent product announcements and vendor-development plans illustrate how Voice over IP is expanding its capabilities and reach. Resellers in the VoIP space say demand for the technology is picking up across the board.
Hosted IP Telephony Market May Hit $5.9 B In 2010
U.S. enterprise purchases of hosted IP telephony could grow from $310 million in 2005 to $5.9 billion in 2010, according to a new study by InfoTec.


NetSeminar:
IP Communications: Strategies for Accelerating Your Success

Webcast:
IP Communications: Benefits and Considerations

The Implementers Newsletter

White Paper: Top Myths of IP Communications

Financing Options

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